Care and Feeding of the Provider Network

August 10th, 2011

It’s a complex animal,” says Road America’s Bonnie Verhulst of the company’s Service Provider Network. “When I first was promoted to Director, I knew my biggest challenge was going to be understanding the scope of managing that many thousands of providers as a group, as well as individually.”

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Taking to the Roads (and Bike Paths)

August 10th, 2011

Road America’s Network Administrator Mario Renteria takes the company’s slogan Drive On very seriously. During a normal week Mario works with servers, workstations and users with computer problems in Road America’s Miami offices. Weekends he moonlights at a local bike supplier’s shop and puts as many miles on his carbon fiber racing bike as possible. […]

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What happens if your car crosses the border without you?

August 10th, 2011

It’s the most sinking feeling: you return to the parking lot, arms full of groceries or your bulging briefcase, and your car is not where you left it. Gone. If you’re lucky, it’s just an adventurous teenager or an overzealous tow truck operator. If not, your favorite vehicle may already be on its way across […]

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