MAPFRE Group Since its inception in 1933, MAPFRE has built the most highly respected and largest mutual insurance group in Spain whose revenues in 2003 exceeded $11.6 billion (US). MAPFRE is one of the top 20 insurance groups in Europe and it is the largest personal lines insurer in Latin America. Our group is made up of 248 companies, 101 in Spain and 147 in other countries and has a workforce over 19,000 employees around the world. MAPFRE Group’s gross revenues amounted to US$ 9.77 Billion (euro 9.3 Billion) 4% more than the previous year, with a net income for 2002 of euro US$ 216 Million (euro 206 Million) a 47.1% increase over 2001. MAPFRE ASISTENCIA S.A. Incorporated in 1989, MAPFRE Asistencia operates as the assistance services unit within the MAPFRE Group. It operates in 52 countries and has a direct presence in 37 countries with a portfolio of 42 million insured and offers coverage to 95 million people worldwide. MAPFRE Asistencia has been awarded the A+ (Superior) rating by A.M. Best in 2003 and the A1 rating by Moody's in recognition of its financial strength, management quality, strong capitalism and international expansion. MAPFRE Asistencia has developed proprietary software, procedures and expertise in the field of assistance services, and it has comprehensive experience in developing worldwide provider networks and Response Centers to service international roadside and assistance programs for insurance companies, automobile manufacturers, financial service companies and other international corporations. Through its specialized provider network and 28, 24-hour international Response Centers, MAPFRE Asistencia services over 900 corporate clients with: Roadside Assistance Insurance and Reinsurance Services Medical Assistance Travel Assistance Home Assistance With MAPFRE’s acquisition in 2003, Road America has increased our overall strength in the marketplace, enhanced our international service capabilities, and offers the most comprehensive portfolio of service offerings in the industry.