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Network of Service ProvidersIn the course of our 29 years in the business, we’ve assembled an A+ network of over 30,000 rated service providers that share our vision concerning the importance of getting our customers to their destination safe and in a timely manner. Each service provider is thoroughly screened, insured, licensed, and continuously rated to ensure that they satisfy Road America’s commitment to high quality and reliable service. Service Providers Road America’s network of service providers is one of the most geographically extensive and highly screened networks in the industry. Each one of our over 30,000 Service Providers undergoes an arduous acceptance process designed with the client in mind. We admit only those companies that can perform according to Road America’s high standards of quality. Service Provider qualification requirements include:
Every member of Road America’s Provider Relations Management Team is a dedicated and experienced professional who understands the importance of making the customer safe and secure in an emergency situation. Five regional offices ensure that only the best vendors available are dispatched to our customers.
Service providers are rated daily based on their performance with the used of Road America’s proprietary dispatch system, RADIIS NT. This insures that at any given moment only the best of the best vendors available are dispatched to assist our customers. Other Service Provider quality control methods include
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