Home and Security

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Home and Security

Your home is your castle.  You can trust Road America to protect your loved ones and the places they live.

Introducing the HOME ASSIST® Advantage

For most of us, our home is not only our single largest investment – it’s also the focus of our personal lives and the castle that protects our families.  So when something unexpectedly goes wrong at home, the need to get it fixed is urgent and intense.  That’s the moment when Road America’s HOME ASSIST® Program becomes all-important.  Whether the issue is a leaking pipe, unforeseen roofing problems or a complete electrical system failure, the specialized network of our Home Assist technicians is ready to move quickly and smoothly into action on your client’s behalf.

Home Assist is a partnership between Road America and the CPP Group, a worldwide life-assistance provider with more than 200 business partners in thirteen countries, successfully serving over ten million customers.  By combining the home assistance network and claims management skills of Road America with the business partner management expertise of CPP, Home Assist delivers a fully differentiated, end-to-end solution for residential emergencies.

Our claims management process sets us apart.  When your client calls with an urgent home repair requirement, they speak immediately to both our specially trained agent and to a skilled local tradesman who can resolve their problem.  In that first call, the problem is diagnosed and an appointment time is agreed between all three parties.  You customer gets immediate reassurance and an appointment time that suits their schedule.

DRIVE ON® Because there's never any time to lose.